Terms of Service
Effective date: November 14, 2026
These Terms of Service govern your use of charlottechimneycleaning.com and any request for services made through or because of this website. By browsing the site, submitting a request form, scheduling an appointment, or otherwise engaging with Charlotte Chimney Cleaning, you acknowledge that you have read these terms and agree to be bound by them. If you do not agree, please do not use the site or request services. These terms apply to all visitors, customers, and anyone else who interacts with charlottechimneycleaning.com or Charlotte Chimney Cleaning.
What Are the Rules for Using This Website?
You may use charlottechimneycleaning.com for lawful purposes only. The following are not permitted:
- Scraping, crawling, or harvesting any content or data from the site using automated tools or scripts.
- Submitting false, misleading, or fraudulent service requests or contact forms.
- Attempting to interfere with or disrupt the site’s functionality or security.
- Using the site in any way that violates applicable local, state, or federal law.
- Misrepresenting your identity or your authority to request services on behalf of a property owner.
Charlotte Chimney Cleaning reserves the right to refuse service or block access to any user who misuses the site or violates these terms.
What Happens If Something Goes Wrong?
Charlotte Chimney Cleaning’s liability to you, for any reason, is limited to the total amount you paid for the specific service giving rise to the claim. Charlotte Chimney Cleaning is not responsible for any indirect, incidental, special, or consequential damages arising out of or related to your use of the site, your reliance on any information provided here, or any service performed or not performed. This limitation applies regardless of whether the claim is based on contract, negligence, or any other legal theory, and even if Charlotte Chimney Cleaning has been advised of the possibility of such damages. Some states do not allow certain liability limitations, so this provision may not apply to you in full.
Are Quotes and Estimates Final?
Any estimate provided by Charlotte Chimney Cleaning, whether given over the phone, through the website, or during an initial assessment, is offered in good faith based on the information available at the time. Estimates are not guaranteed fixed prices. Final costs may differ from an initial quote if actual site conditions, job scope, materials required, or other factors turn out to be different from what was originally described or apparent.
If Charlotte Chimney Cleaning determines that the actual cost will exceed the estimate before or during a job, the company will notify you and seek your approval before proceeding with any additional work. You will not be charged beyond the original estimate without that notice and your agreement to continue.
Can These Terms Change?
Charlotte Chimney Cleaning may update or revise these Terms of Service at any time. When changes are made, the updated version will be posted on charlottechimneycleaning.com with a new effective date. Your continued use of the site or continued requests for services after any revision is posted constitutes your acceptance of the updated terms. It is your responsibility to check this page periodically. If a change is material, Charlotte Chimney Cleaning will make reasonable efforts to provide notice, but is not obligated to notify each user individually.
Which Laws Govern These Terms?
These Terms of Service are governed by and interpreted in accordance with the laws of the State of NC, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these terms, your use of charlottechimneycleaning.com, or services provided by Charlotte Chimney Cleaning shall be brought exclusively in a court of competent jurisdiction located in NC. By using this site or requesting services, you consent to the jurisdiction of those courts.
Who Owns the Content on This Site?
All content on charlottechimneycleaning.com, including but not limited to text, images, logos, graphics, and the overall look and feel of the site, is the property of Charlotte Chimney Cleaning or its licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, republish, display, or otherwise use any part of this site’s content or branding without prior written permission from Charlotte Chimney Cleaning. Unauthorized use may violate copyright, trademark, and other applicable laws.
Where Does Charlotte Chimney Cleaning Provide Services?
Charlotte Chimney Cleaning offers professional home services in Charlotte, NC and the surrounding areas. All services are subject to availability and to a professional assessment of the specific job. Not every request can be accommodated in every location or circumstance.
Please be aware that some service requests coordinated through charlottechimneycleaning.com may be carried out by independent service professionals or qualified partner contractors who work in coordination with Charlotte Chimney Cleaning. Whether a job is handled directly or through a partner, Charlotte Chimney Cleaning takes responsibility for ensuring the work meets its standards and is completed in accordance with these terms.
What Is the Cancellation and Rescheduling Policy?
Charlotte Chimney Cleaning asks that customers provide at least 24 hours’ notice if they need to cancel or reschedule a scheduled appointment. This allows the company to adjust staffing and offer that time to other customers.
Cancellations made with less than 24 hours’ notice may be subject to a late-cancellation fee. The amount of that fee, if applicable, will be communicated to you at or before the time of booking. Charlotte Chimney Cleaning understands that emergencies happen and will consider individual circumstances on a case-by-case basis.
What If Part of This Agreement Is Not Enforceable?
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be limited or removed to the minimum extent necessary. The remaining provisions will continue in full force and effect. The invalidity of one provision does not affect the validity of any other part of these terms.
Still Have Questions?
If you have questions about these Terms of Service or anything related to how Charlotte Chimney Cleaning operates, please reach out through the contact page at https://charlottechimneycleaning.com/contact-us/. Charlotte Chimney Cleaning will do its best to respond promptly.